Terms and Conditions
Trade-only terms for custom workroom projects.
Payment
Shipping
Returns and refunds
Products manufactured by For Designers Only that are deemed unsatisfactory by the purchaser are subject to FDO’s review. Refunds, if applicable, depend on that review. Visible damage or apparent discrepancies must be reported within seven days of receipt. Concerns not reasonably discoverable on receipt should be reported promptly after discovery. This reporting period does not limit applicable warranty or statutory rights.
Schedule and lead time
Designer-supplied fabric and materials
Specified hardware and materials
For hardware or materials specified by the purchaser, responsibility for fit, compatibility, and performance is determined by the accepted project scope. FDO is not responsible for issues caused by purchaser specifications outside FDO’s agreed review scope. FDO remains responsible for advice and work included in its contracted scope.
Measurements and installation by others
Measurement and installation responsibilities are defined in the accepted project scope. When measurement is excluded, the purchaser must supply accurate final dimensions and relevant site information. FDO’s review of drawings or specifications is not field verification unless agreed in writing. When installation is excluded, the purchaser arranges installation and confirms site readiness and suitable mounting conditions. Installation FDO provides or arranges remains governed by the accepted scope.
To the extent permitted by applicable law, FDO is not responsible for fit issues, damage, delays, or additional costs caused by inaccurate information supplied by others or installation outside its contracted scope. FDO remains responsible for its own fabrication errors and contracted work.